edg333 Privacy Policy
How your personal information is collected, stored, and kept secure — edg333 tells you everything with full transparency.
Welcome to edg333. This Privacy Policy ("Policy") explains what information we collect when you use the edg333 platform — the website, mobile version, or any other service — how that information is used, who it may be shared with, and what your rights are. Please read this Policy carefully. If you do not agree with this Policy, please do not use our services.
We assure you that edg333 treats your personal information with the highest importance and keeps it secure through SSL encryption and advanced security measures.
What information we collect
1.1 Registration and account information
When you create an account at edg333, we may collect the following information:
1.2 Financial information
To process transactions, we store records of deposits and withdrawals, payment method details (such as the last four digits of a bKash, Nagad, Rocket, or bank account), and transaction history. We do not store your full payment card or bank account number.
1.3 Technical and usage information
When you use our platform, the following information is collected automatically:
1.4 Gaming activity information
To ensure responsible gaming and improve platform quality, we store game history, bet amounts, win and loss records, session times, and bonus usage information.
How we use your information
2.1 Service delivery and management
Your information is primarily used for the following purposes:
2.2 Security and fraud prevention
edg333 is a secure platform. We use your information to detect suspicious activity, prevent account hacking, comply with anti-money laundering regulations, and protect your account from fraud.
2.3 Responsible gaming
We monitor your gaming activity to ensure no player is harmed by excessive gaming. Where needed, we proactively reach out to offer support and provide self-exclusion options.
2.4 Communication and promotions
With your consent, we may send you emails about new offers, bonuses, and platform updates. You can opt out of these communications at any time.
2.5 Platform improvement
We use anonymized and aggregated data to analyze user experience and improve service quality. This information cannot be used to identify you personally.
Information sharing and disclosure
3.1 Sharing with third parties
edg333 does not sell or rent your personal information. However, limited information may be shared in the following situations:
3.2 International data transfers
In some cases, your information may be stored or processed outside Bangladesh. In such cases, we ensure that equivalent data protection measures are in place in the destination country and that data transfer agreements are in effect.
3.3 Business changes
If any part of edg333 goes through an acquisition, merger, or restructuring, your information may be transferred to the relevant new entity. We will provide advance notice in such cases.
Cookie policy
4.1 What cookies are and why they are used
Cookies are small text files that your browser stores on your device. edg333 uses the following types of cookies:
4.2 Cookie controls
You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.
Data security measures
5.1 Technical security
edg333 uses industry-standard technology to protect your information:
5.2 Organizational security
Alongside technical security, our organizational measures are equally strict. Only authorized staff can access your information, and each of them is bound by a confidentiality agreement. Through regular training, our team stays updated on data protection best practices.
5.3 In the event of a data breach
If a security breach occurs and it affects your information, we will notify you as quickly as possible and provide guidance on the steps to take. The relevant authorities will also be notified.
Data retention period
6.1 Information for active accounts
While your account is active, we retain all of your information. This information is essential for providing our services.
6.2 After account closure
After an account is closed or deactivated, we may retain certain information for a defined period to meet legal obligations. Financial and transaction records are generally kept for a longer period as they are required for audit and regulatory compliance purposes. Once the retention period ends, the information is securely deleted.
6.3 Marketing information
If you opt out of marketing communications, we will remove your name from our list and stop retaining the related information as quickly as possible.
Your rights
Right of access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
Right to rectification
If any of your information is incorrect, contact us to have it corrected. We will make the correction as quickly as possible.
Right to erasure
In certain circumstances, you may request that your information be deleted. However, if legal obligations apply, it may not be possible to delete all information.
Right to restrict processing
In some cases, you may request that the processing of your information be restricted, for example if you raise an objection about the accuracy of the information.
Right to data portability
You have the right to receive the information you have provided in a structured, commonly used format.
Right to object
In certain circumstances, you have the right to object to the use of your information, particularly for marketing purposes.
7.1 How to exercise your rights
To exercise any of the above rights, contact our support team. We will process your request after verifying your identity. We will generally respond within 30 days.
Protection of minors
edg333 is for persons aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process. If we become aware that a minor has created an account, we will delete that account and all associated information.
If you believe a minor is using our platform, please contact us immediately.
Third-party services
9.1 Game providers
Games from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt are available on our platform. These providers operate under their own privacy policies. Some technical information may be sent to the provider's servers during gameplay.
9.2 Payment gateways
bKash, Nagad, Rocket, and bank transfer service providers operate independently and have their own privacy policies. Please visit their respective websites to learn about their policies.
Policy changes
edg333 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after a change has been made will be considered acceptance of the new policy.
Previous versions of this policy may be available upon request.
Contact us
For any privacy-related questions or requests, please contact us:
This Privacy Policy took effect in January 2026 under Bangladesh Standard Time (BST, UTC+6). Thank you for reading and understanding it. We respect your trust and are committed to protecting your information.